What Time Does Walmart Customer Service Open?

Are you a frequent shopper at Walmart?

Whether you’re looking for the latest fashions or to grab some quick groceries, Walmart is a solid destination to get everything you need. What happens if you buy a big, expensive item like a TV and it doesn’t fit? What if you buy a coffee table that doesn’t have the aesthetic you were after?

Typically, you go to the store and make a return, right? This would require visiting the customer service counter. So, today, we’re answering the question, “What time does Walmart customer service open?” Keep reading to find out more.

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Does Walmart have online customer service options?

Yes, Walmart has a few ways to reach customer service. If you head over to Walmart.com, there is a customer service section where you can find answers to various questions. You can also contact customer support via email.

Another great option is to connect via live chat. This is great if you need immediate assistance. The one benefit of going live in person is that you can return the item physically and be done with the chore.

What time does Walmart customer service open?

In general, most Walmarts open around 8 a.m. Of course, some stores offer different hours, but it varies from location to location. The general rule of thumb is that Walmart is open from 8 to 10 a.m.

Now, when it comes to customer service, chances are that they’re going to be open from 8 a.m. to 10 p.m. This means you have plenty of time to handle any type of return or exchange you need.

Tips to consider when visiting your local customer service at Walmart

First, make sure that you have everything you need to prove that you purchased from Walmart. It doesn’t matter if it came from the same Walmart or Walmart.com. You want to ensure that you have some type of receipt, whether it’s printed or e-mailed. You just need proof that it came from Walmart. This is going to help save you time and frustration.


In conclusion, having customer service available at Walmart for free returns or exchanges is super helpful. By following some of the tips above and/or visiting during an off-peak time, your experience is going to be so much better. So, the next time you purchase something that’s not to your liking, easily return it by visiting your customer service window. Happy shopping.


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